Position: Community Manager (Customer Support)
Company: Infiapps
Location: Netanya (near Ikea)
Description:
Infiapps, a successful mobile gaming company located in Netanya (near Ikea), is looking to hire a Community Manager for its Customer Experience Team.
As Community Manager, you will be responsible for all of the company's communication channels with its players, which includes Email Customer Support, Facebook and Twitter.
You will develop personal relationships with our customers, collect relevant feedback to improve the product and solve pending issues by troubleshooting and coordinating with our developers.
You will be working within the Customer Experience Team and be responsible of creating the best Customer Support experience possible.
Requirements:
-Outstanding English communication skills - native level
-Highly familiar with the world of social media
-Patient, eager to help people
-Service oriented mindset
-Passion for the mobile gaming industry - an advantage
-Excellent communication and writing skills
-Ability to multi-task in a fast-paced environment
-Creative thinker
Contact: jobs@infiapps.com
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