Friday, August 8, 2014

Pre-Sales Engineer

Position: Pre-Sales Engineer

Company: Optimal+

Location: Nes-Ziona

Description:

Optimal+ is a global provider of Manufacturing Intelligence solutions that enable IDMs and fabless semiconductor companies to effectively aggregate, organize and act upon the continuous streams of manufacturing and test data that are generated across their global supply chains. Deployed in virtually every major foundry and OSAT servicing the semiconductor ecosystem, Optimal+ offers a breakthrough solution for semiconductor companies, large and small, to seamlessly access their data, analyze its meaning and respond accordingly with swift decisiveness. Over 1 billion units are processed.

The main responsibilities of the pre-sales engineer (PSE) revolve around creating awareness of the Optimal+ products and solutions, and working closely with potential customers to determine how the Optimal+ can best serve their unique needs. The PSE supports sales productivity and deal flow by securing the “technical close” in complex and multidisciplinary environments. The PSE collaborates with sales, R&D, operations and engineering resources to ensure proposed deals include technical solutions that accurately address customer needs/challenges, and are appropriately supported by key customer technical decision/business-makers.
Job Responsibilities
• Provide product demonstrations via webex or face to face to potential customers
• Onsite pilot on potential customers' sites, responding to requests for information or pricing and preparing sales package proposals (SoW)
• Proactively scopes the technical solution required to address customer requirements, assesses customers’ met and unmet needs, and recommends solutions that optimize ROI and value for both the customer and Optimal+.
• Secures input from all necessary solution stakeholders within the customers’ different organizations. Adapts / define solutions, as necessary, to ensure appropriate support.
• Coordinates closely with internal sales, sales support, and operation resources to align solution design with customers’ business requirements and existing infrastructure.
• Secures from customer technical staff commitments needed to ensure a deal’s “technical close”
• Provides coaching and professional development to team member sales associates in order to enhance their product knowledge, technical acumen, and technical pre sales skills.
• Opportunistically pursues additional business development opportunities within customer. Collaborates with sales/product management to ensure these opportunities are effectively covered and advanced
• Monitors customer support for technical solutions proposed throughout the entire sales process, and alerts the sales teams to potential risks of deal closure.
Accountabilities and Performance Measures
• Maintains deal through-put in early deal-sales process steps.
• Maintains high customer satisfaction ratings that meet company standards.
• Completes required training and development objectives within the assigned time frame.
Organizational Alignment
• Reports to the VP Pre Sales.
• Reports on a dotted-line basis to the sales team manager for the team supported.
• Works closely and collaboratively with the operational support teams and R&D.
• Whiling to travel ~50%
Qualifications
• Four year college degree from an accredited institution in relevant fields
• Require in-depth experience and a proven record of success in sales and / or marketing
• Excellent communication skills in English
• Strong experience in the semiconductor industry

Contact: optimalplus@cvwebmail.com

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