IT and Operations Engineer

Position: IT and Operations Engineer

Company: Earnix

Location: Ramat-Gan

Description:

You will be a part of a unique team of professionals which acts as a primary point of contact for our customers, both internal and external, providing technical support and maintaining Earnix production environments.

Build deep knowledge of Earnix Insurance and Banking products and infrastructure
Manage incidents technically and professionally
Interact effectively with customers and internal developers, QA teams and product experts
Work extensively with Amazon AWS API – Perform automation and improvements processes
Deploy software for various production environments
Manage complex monitoring systems and tools
Readiness to travel as needed

B.A Degree or equivalent experience
2-3 years of experience providing technical support for enterprise software business applications
Basic familiarity with network technologies (TCP/IP, VPN, Remote Desktop, DNS)
Good knowledge of Amazon AWS- A MUST!!
 (API and programming – a big advantage!)
Good Windows Server family knowledge
Skills in problem solving and resolution. Out-of-the-box thinkers are welcome!
Excellent Interpersonal, writing and verbal skills.
Good level of English is a must.
Ability to understand and explain technical information, hands-on
Self-motivated, detail-oriented and organized

Extensive application support experience working directly with customers
Microsoft MCSE/A, CCNA or equivalent certifications
Working experience with IBM WebSphere, DB2, Oracle or similar software
Familiarity with Linux flavours
SQL Knowledge

Contact: jobs @ earnix . com