Tier 3 Support Engineer

Position: Tier 3 Support Engineer

Company: Kenshoo

Location: Tel-Aviv

Description:

An attractive position in Tier 3 Support which involves both customer facing and code writing aspects, to facilitate customer on-boarding as well as customize and maintain the production environments.
We are looking for talented and energetic people who are dedicated, enthusiastic and anxious to learn and work.

A bachelor's degree in Computer Science.
4+ years experience in Technical support.
Strong delivery orientation (experience in working in B2B environment - an advantage).
Strong technical skills.
Strong analytical skills and a quick learner.
Excellent communication skills.
Excellent troubleshooting skills.
Hard worker, independent thinker, and most importantly a team player.

Experience in customer-support technical roles.
Any of the following areas of expertise: DB, SQL, Java, Application Servers, Windows/UNIX Administration.
Development experience.
Previous experience / knowledge in the areas of online advertising and search engines.

Contact: http://israel.careers.kenshoo.com/Job-Search/Services-Job-Description/Tier-3-Support-Engineer/30974.aspx#