Technical Support Engineer @ Tel Aviv / Or Yehuda

Position: Technical Support Engineer

Company: myheritage

Location: Tel Aviv and Or Yehuda

Description:

Want to be part of a true Israeli start-up success story? Want to help support our 75 million customers around the world? As a Technical Support Engineer you will be an integral member of an international team, responsible for providing prompt email-based customer service for our users and technical support for more complex issues. We're an exciting, fast-growing international organization offering a friendly, informal and creative environment with many opportunities for personal and professional growth.

What you bring

Excellent written communication skills with English at mother tongue level.
Experience in technical support (tier 1 + 2).
Strong troubleshooting and problem solving skills.
Ability to assist customers with product usage; Patience and a strong customer service attitude.
Energetic, quick learner, highly motivated, and detail oriented.
Native speakers of European languages (Swedish, Norwegian, Danish or other) – advantage.

Contact: jobs @ myheritage . com