Wednesday, October 15, 2014

Support Representative

Position: Support Representative

Company: BillGuard

Location: Tel-Aviv

Description:

Join the BillGuard team!

We’re looking for a meticulous, articulate team player to help us lead our product to the highest standard of quality and experience. With you, we will be able to ship faster and better to millions of consumers. We’ve got a beautiful office on Rothschild Boulevard, Tel Aviv, and a desk with your name on it.

your mission, if you choose to accept

• Act as level one support for inquiries and questions via email and social media
• Extract and communicate key insights for the team from both support issues and behavior analytics
• Delight our users with outstanding customer service
• Be involved in feedback and improvement iterations of the product

required skills

• English - mother-tongue level
• Relevant experience would be great, but it's not a must. If you rock, we'll be happy to have you.
• High technical comprehension
• Customer service orientation
• Distinctive research, problem solving and analytic skills
• An independent learning ability, good interpersonal skills, team player
• Well organized with attention to details and capable of handling multiple projects
• Willingness to work during nights and weekends

Flexible hours, best student job ever!

Contact: family @ billguard . com

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