Financial Services & Sales Representative

Position: Financial Services & Sales Representative

Company: FXCM

Location: Tel Aviv

Description:

FXCM seeks to build a diverse team of Client Relations Associates from a variety of backgrounds. The Client Relations Team will have the opportunity to develop a wide range of skills in global currency markets. Primary responsibilities include, but are not limited to:

• Assisting the FX Sales team with the promotion of FXCM’s products and services
• Developing relationships with clients through inbound/outbound calls, chats and emails
• Discussing market news events, technical analysis, FX trading courses, trade automation, and provide guidance on a range of trading platforms available to our clients.
• Improving client retention b) Increasing customer re-deposits c) Engaging dormant clients.
• Communicating the primary benefits of FXCM, our trading platform, and the FX market to prospective clients
• Providing informational support and service to existing and potential clients
• Working across multiple FXCM business units to ensure client requests are completed
• Investigating and resolving client issues related to trade execution

Qualifications:
• Candidates must be eligible to work in Israel.
• English at a at mother tongue level (written and verbal)
• The candidate must have a bachelor’s degree
• Excellent customer service and interpersonal skills
• Candidate must be able to write and speak persuasively and clearly, think quickly and solve problems in real-time
• Candidates should demonstrate a strong interest and passion for financial markets, international affairs and geopolitical events

Contact: Jobs@fxcm.ch