Spanish, German AND French Speakers

Position: Spanish, German AND French Speakers

Company: FXCM

Location: Jerusalem

Description:

Processing and activating new currency trading accounts
Back office operations and processing transactions (withdrawals, transfers, deposits)
Posting deposits (credit card, wires, online checks, bank checks)
Customer service and correspondence (phone, live person chat, emails)
Translating documents, templates and communicating with foreign language/English speaking clients
Performs special projects as necessary

Must be eligible to work in Israel
Mother Tongue level Spanish/French (written and verbal)
Fluent English (written and verbal)
Computer Proficient - Must have knowledge of Adobe Acrobat, Microsoft Office, and Internet. Working with proprietary software is a plus!!!
Prior operational/back office experience or customer service a plus
Excellent written and verbal communication skills
Superior customer service skills
Detail-oriented with a high level of organizational skills
Able to multi-task and meet daily benchmarks/ deadlines in a fast-paced and dynamic business environment
Self starter and able to work with minimal supervision
Able to maintain confidentiality
Determine priorities and follow up in a timely fashion
Special consideration for other foreign languages including: Danish, Italian, Japanese, Russian, Arabic, Korean, Turkish and other languages

Contact: HR-Israel @ fxcm . com